08-01-2008, 10:02 AM
Last updated: fake_innocent at February 27, 2009
FAQ (Frequently Asked Question)
What is Megaupload (MU)?
Megaupload (MU) is a leading provider of online storage and web hosting services.
Official website: http://www.megaupload.com/
How many languages is Megaupload available?
The website is localised in 18 languages:
Arabic , Brazilian Portuguese, Chinese (traditional and simplified), Danish, Dutch, English, Finnish, French, German, Italian, Japanese, Korean, Polish, Russian, Spanish, Swedish, Turkish, Vietnamese
What does Registered-Membership receives?
Registered-Membership users get a lesser range of privileges from MU:
What does Premium-Membership receives?
Premium users get a wider range of privileges from MU:
Uploaders:
How long does Megaupload store my files?
Your files will be stored forever as long as you are a premium member. If you are a registered user without premium status, your files will be stored until at least 90 days after their last download. Files that was uploaded anonymously (that is not owned by any Megaupload user) will be deleted no sooner than 21 days after the last time it was downloaded.
What is the maximum file size I can upload?
If you'd like your file to be downloadable by everyone, make sure not to exceed the limit of500 MB 1024MB. Larger files can only be downloaded by premium users.
Notes: Read MU Updates for the latest changes
Why is my upload slow?
Depending on your connectivity to the server network, your upload speed may be limited and slower than what you expect. You may wish to install Mega Manager client software for improved upload speed and extended features such as the ability to resume interrupted uploads.
Downloaders:
I am not downloading/have not downloaded anything, but still get "Download limit exceeded". Why?
It is possible that someone else is already downloading from your IP or has exceeded your newly assigned IP's download quota in a previous session.
There are three ways to work around this issue:
1. You can try a different port. Some ISPs only enforce proxy use only for connections to port 80. MU offers two alternate ports (800 and 1723) that you may try. This will never work if your ISP assigns private (10.*, 172.16-31.*, 192.168.*) IP addresses or uses NAT.
2. You can ask your ISP to assign you a public IP address or switch to a different ISP.
3. You can buy a premium account, which relieves you of all limitations and allows for unlimited parallel and batch downloads.
I have tried to change the port, but now I can't download at all.
Click here to reset your port setting.
Why is my download slow?
Depending on packet roundtrip time and packet loss to the servers, your downloads may be slow. This may also depend on the time of day, so trying again at a different time may solve your problem. Also, using Mega Manager will dramatically improve your downloading speed.
Megaupload Error Messages
We will try to cover some of the messages you will get when downloading from Megaupload. A lot of these messages don’t mean that the files are no longer available. As Megaupload staffs are often backing up their data, as well as upgrading and fixing their servers, please read these messages and see if they fit the description of the messages that you get. If you get a message that we haven't covered in here, please leave a comment below, and we’ll try to find out what it means and how or what we could do to fix it.
Temporary Unavailable Message
This does not mean that the file is dead. MU Staff are doing maintenance on the server, so try to download it later.
Server Is Busy
There are too many connections to this server, therefore it can't handle the bandwidth. Again, this does not mean that the file is dead. Try to download again at another time.
HTTP Or Connection Not Found
This rarely happen, but just in case that you do get this. It means that your Session ID has expired. Just do a simple refresh or close the window and try to access it again.
File Has Been Deleted Due To Inactivity
Now, this is the file that is no longer there. If you see this message, just make a report to us and we'll see if we can help re-upload the files again.
Download Limit Exceed
MU has limited the amount of bandwidth that you can download for certain, once the limit is reached—you’ll have to wait before you can download again.
All download slots (2500) assigned to your country (XXX) are in use.
I believe this new MU has also limited the number of download slot for each countries, especially those who are from outside of United States.
Clicked On The "Click Here To Download", But It Just Reload The Page?
This is because the file isn't quite ready to download.
Download With Premium
The file is only available to Premium member (a member with a paid account) to download. Usually the file size is larger than the maximum file size available for the non-paying member to upload and download.
Megaupload Updates:
(July 27, 2008)
Megaupload recently updated their download & upload policies for non-premium users. You can now download & upload file as large as 1024mbs (1 Gig) instead of 500mbs (I think).
I'm not sure if this is good or bad. But I think it should be good since you are no longer needed to split a 700mb files into multiple parts to upload and no longer need to download multiple parts.
(February 27, 2009)
Megaupload recently renovated their site with a newer and fresher look. As far as I know, they changed their time schedule to received free premium happy hours at 9AM to 11AM UTC, in meaning in America, it will be 4AM-6AM EST. Also, now you can download up to 20 GB of files per day instead of the usual 1 GB.
-------------------------------------
Note from fake_innocent:
FAQ (Frequently Asked Question)
What is Megaupload (MU)?
Megaupload (MU) is a leading provider of online storage and web hosting services.
Official website: http://www.megaupload.com/
How many languages is Megaupload available?
The website is localised in 18 languages:
Arabic , Brazilian Portuguese, Chinese (traditional and simplified), Danish, Dutch, English, Finnish, French, German, Italian, Japanese, Korean, Polish, Russian, Spanish, Swedish, Turkish, Vietnamese
What does Registered-Membership receives?
Registered-Membership users get a lesser range of privileges from MU:
- Slower downloads
- Offered 200 GB of total file storage
- Cannot download files larger than 1 GB
- 2 hours of free happy hours
- Upload up to 2 GB per file
- Download up to 20 GB of file per day
- Download up to 20mb/s
- Files expires after two years
What does Premium-Membership receives?
Premium users get a wider range of privileges from MU:
- Unlimited online storage
- Unlimited file lifetime
- Unlimited Mega Manager
- Unlimited file size
- Unlimited downloading
- Unlimited speed
Uploaders:
How long does Megaupload store my files?
Your files will be stored forever as long as you are a premium member. If you are a registered user without premium status, your files will be stored until at least 90 days after their last download. Files that was uploaded anonymously (that is not owned by any Megaupload user) will be deleted no sooner than 21 days after the last time it was downloaded.
What is the maximum file size I can upload?
If you'd like your file to be downloadable by everyone, make sure not to exceed the limit of
Notes: Read MU Updates for the latest changes
Why is my upload slow?
Depending on your connectivity to the server network, your upload speed may be limited and slower than what you expect. You may wish to install Mega Manager client software for improved upload speed and extended features such as the ability to resume interrupted uploads.
Downloaders:
I am not downloading/have not downloaded anything, but still get "Download limit exceeded". Why?
It is possible that someone else is already downloading from your IP or has exceeded your newly assigned IP's download quota in a previous session.
There are three ways to work around this issue:
1. You can try a different port. Some ISPs only enforce proxy use only for connections to port 80. MU offers two alternate ports (800 and 1723) that you may try. This will never work if your ISP assigns private (10.*, 172.16-31.*, 192.168.*) IP addresses or uses NAT.
2. You can ask your ISP to assign you a public IP address or switch to a different ISP.
3. You can buy a premium account, which relieves you of all limitations and allows for unlimited parallel and batch downloads.
I have tried to change the port, but now I can't download at all.
Click here to reset your port setting.
Why is my download slow?
Depending on packet roundtrip time and packet loss to the servers, your downloads may be slow. This may also depend on the time of day, so trying again at a different time may solve your problem. Also, using Mega Manager will dramatically improve your downloading speed.
Megaupload Error Messages
We will try to cover some of the messages you will get when downloading from Megaupload. A lot of these messages don’t mean that the files are no longer available. As Megaupload staffs are often backing up their data, as well as upgrading and fixing their servers, please read these messages and see if they fit the description of the messages that you get. If you get a message that we haven't covered in here, please leave a comment below, and we’ll try to find out what it means and how or what we could do to fix it.
Temporary Unavailable Message
This does not mean that the file is dead. MU Staff are doing maintenance on the server, so try to download it later.
Server Is Busy
There are too many connections to this server, therefore it can't handle the bandwidth. Again, this does not mean that the file is dead. Try to download again at another time.
HTTP Or Connection Not Found
This rarely happen, but just in case that you do get this. It means that your Session ID has expired. Just do a simple refresh or close the window and try to access it again.
File Has Been Deleted Due To Inactivity
Now, this is the file that is no longer there. If you see this message, just make a report to us and we'll see if we can help re-upload the files again.
Download Limit Exceed
MU has limited the amount of bandwidth that you can download for certain, once the limit is reached—you’ll have to wait before you can download again.
All download slots (2500) assigned to your country (XXX) are in use.
I believe this new MU has also limited the number of download slot for each countries, especially those who are from outside of United States.
Clicked On The "Click Here To Download", But It Just Reload The Page?
This is because the file isn't quite ready to download.
Download With Premium
The file is only available to Premium member (a member with a paid account) to download. Usually the file size is larger than the maximum file size available for the non-paying member to upload and download.
Megaupload Updates:
(July 27, 2008)
Megaupload recently updated their download & upload policies for non-premium users. You can now download & upload file as large as 1024mbs (1 Gig) instead of 500mbs (I think).
I'm not sure if this is good or bad. But I think it should be good since you are no longer needed to split a 700mb files into multiple parts to upload and no longer need to download multiple parts.
(February 27, 2009)
Megaupload recently renovated their site with a newer and fresher look. As far as I know, they changed their time schedule to received free premium happy hours at 9AM to 11AM UTC, in meaning in America, it will be 4AM-6AM EST. Also, now you can download up to 20 GB of files per day instead of the usual 1 GB.
-------------------------------------
Note from fake_innocent:
- If you still have questions or issues that was not answered, please leave your message or visit the official MU FAQ site here.
